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Whether your home is older or newer, problems with your natural gas lines inside/outside of your home, or your interior electric lines are likely not issues covered by your standard homeowners’ insurance policy. To get things back to normal, you could be left paying hundreds or even thousands of dollars out of your own pocket for repairs. That’s what makes enrolling in our Complete Gas & Preferred Interior Electric Line Protection Bundle such an easy choice. See details below.

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What’s Included

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Complete Gas Line Protection*

• Coverage for natural gas lines inside and outside the home that you own up to a maximum of $10,000 per year for parts and labor for repairs necessitated by normal wear and tear.
• An annual in-home inspection of your exposed interior natural gas lines, appliance connectors and shutoff valves (available upon request and subject to schedule availability).
• Repairs of leaks on exposed interior natural gas lines that can develop over time due to everyday wear and tear.
• Repairs of leaks to your home’s exterior natural gas lines such as those running to detached garages and outdoor appliances like grills, lamp posts, and pool heaters — including lines that are underground — for lines that are your responsibility.
• Reimbursement up to $1,000 per year for professional restoration costs, such as painting, drywall, filling in holes, or landscape restoration necessitated by a covered repair.
• Reimbursement up to $3,500 for reasonable hotel room and up to $1,000 for reasonable boarding of house pets should you need temporary housing until your gas line service is restored if Oncourse Home Solutions cannot perform a covered gas line repair in a timely manner. (Any such hotel room or boarding must be authorized in advance.).
• No waiting period; coverage begins as soon as your enrollment is approved.

*Note: Interior gas pipes and connectors must be exposed with reasonable access. Gas piping must be 1/2 to 1-1/4 inch pipe of a type certified by the American Gas Association, National Fuel Gas Code or the National Fire Protection Association. Gas piping must be installed to meet local, state and federal codes. Additional exclusions and restrictions may apply. For complete information on the plan, including applicable terms and conditions, see the .

Preferred Interior Electric Line Protection**

• Coverage for electrical wiring inside the home up to a maximum of $5,000 per year for covered parts and labor.
• Covers breaker panels, circuit breakers, doorbells, standard interior copper wiring, standard wall outlets including GFCI, standard wall switches, standard dimmers and thermostat wiring.
• Only available for households with an electrical service entrance rated at or below 400 Amps.

**Repair coverage will begin 30 days after enrollment and is subject to eligibility. Additional exclusions and restrictions may apply. For complete information on the plan, including applicable terms and conditions, see the .

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FAQs

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Q: What should I do if I smell natural gas?

A: Leave immediately if you smell gas in your home. Do not operate anything that could cause a spark — including lights, cell phones, flashlights and appliances. Get to a safe location outside your home and then call 911 and your local gas utility. Wait for a crew to check on the source of the odor and make the area safe before returning.

Q: What does this bundle package cover?

A: With this package, you’ll have repair coverage for the natural gas lines that you own, both inside and outside your home, and for the water service line that brings water from the utility main to your home. (Lines that are in or under a home’s foundation or slab are not included.) The coverage includes general wiring, standard wall outlets (including GFCI), standard wall switches, standard dimmers, circuit breakers, breaker panels, doorbells, and even thermostat wiring and intercom wiring. For more details, please see the .

Q: How does the gas line inspection work?

A: The Complete Gas Line Protection portion of this bundle includes an annual in-home safety inspection of exposed interior gas lines, shutoff valves and connectors. If leaking components are found, they will be replaced. When you are ready for your inspection, simply call the Customer Care number and request an appointment. A professional will come to your home to perform the inspection.

Q: Will electric line problems in my garage be covered?

A: Yes, if you have an attached garage the electric lines are covered. Electric lines in detached garages are not covered. 

Q: Does my homeowners' insurance cover these problems?

A: Individual insurance policies can vary, but standard homeowners’ insurance policies typically do not cover repair or replacement of natural gas lines and water service lines for wear-and-tear issues.

Q: Will my fuse box be covered in case there's a problem?

A: Yes. Whether you have a fuse box or a circuit breaker, it’s covered up to $5,000 annually. 

Q: Will my light fixtures be covered?

A: No, lighting fixtures themselves are not covered with this interior electric protection plan. However, the wiring leading to them and standard switches or dimmers that control them are covered. 

Q: Is there a waiting period to file a claim?

A: There is no waiting period for Complete Gas Line Protection. You can make a claim and request your annual gas line inspection at any time once your enrollment has been accepted. For Preferred Interior Electric Line Protection claims, there is a 30-day wait after your enrollment has been accepted before you can make a claim on the coverage (and pre-existing conditions are not covered). 

Q: Does this plan cover connectors to my outdoor grill or outdoor kitchen accessories?

A: Yes, it does! The plan will cover outdoor natural gas piping and the connectors to your outdoor grill, outdoor kitchen accessories and more if those lines are your responsibility.